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Complaints functionality has been added to CC Windows as part of A2R Sprint 1, https://carecontrol.atlassian.net/browse/CC21-11 In ; in this first release, a Complaint is a way to capture some feedback, from someone inside or outside the organisation, what or who it is about, and add Documents and Notes detailing what is being done to address any problems described. You can view the history of changes as a Complaint progress through to a “Closed” status; in a later release, we will be adding alerts features, too.
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