March 2022 Release

Introduction by Matt Luckham, MD Of Care Control


Welcome to the the first major update of 2022.

You are a valued customer, and we always strive to provide the best product and customer service.  As Care Control continues to evolve, I will continue to share updates with you. These software enhancements will help us grow and ensure the continued satisfaction of all our customers and service users.

We now have over 500 organisations using Care Control with a total of 30,000 staff members using our software to further enhance their care.

Your support is invaluable, and thank you for being apart of the Care Control Community. If you have any questions please do not hesitate to reach out to our support team. 

Supervisions

The first of our major updates that we plan for 2022 is our Supervisions Module.  Supervisions is a key tool in any well led care organisation.  The English regulator, the Care Quality Commission, includes supervisions as part of their Regulated Activity.

The Welsh Inspectorate defines Supervisions as: -

“Supervision is the regular, contact between a supervisor and a social care worker in which to monitor and reflect on practice; review and prioritise work with individuals; provide guidance and support and identify areas of work that need development”

In summary this is about providing a formal process for discussion, feedback and assessment of staff. Care Control has created a framework for you to create, manage and analyse supervisions. I hope you find this tool useful.

Other Updates

We are also planning further updates in March, April and May - which will include: -

  • Recruitment

  • Care Control Insights

  • Single Site Merge

  • New Biometrics

  • Updated eMar

  • Updated Standard Care Dataset

Please keep feeding back you ideas and suggestions. We record them all and they will eventually find their way into the system!

I hope you enjoy this update.

System Versions

After this update you will need to be using CC Windows 3.50, CC Mobile 4.56, CC Pocket 2.27 and CC eMAR 2.22.

Release Timetable

This release will be rolled out on Wednesday 16th March 2022.

The following is a list of the changed included in this release:-

  • Supervisions
    We have added a new feature, Supervisions, to CC Windows, CC Pocket and CC Mobile.

  • Work Records on CC Pocket
    Staff can now view their Work Records through CC Pocket, giving them access to their hours worked, holiday taken, journeys and adjustments (previously only available through CC Windows administration)

  • Locking CC eMAR to a single service user
    Using a CC eMAR-specific One Time Code, CC eMAR can now be locked to view and administer to a single service user

  • Signing staff out of Administering Medication via CC Windows
    We have included this into CC Windows for when it’s more convenient to log into CC Windows than CC eMAR to sign a staff member out of administering medication

  • Document Referencing in Care Reviews
    A highly requested enhancement, staff can now select from documents linked to a service user’s care plan, using them as references within Care Review sections

  • New System Setting - Payroll System to be used
    The “New Payroll System” has been moved out of Beta! You can now select which Payroll System you’ll be using (either Basic or Advanced) and the other system will be hidden

  • New System Setting - Ignore Medication Stock Levels
    Primarily intended for Domiciliary Care and Supported Living services, you can now set eMAR to administer medication without adjusting the stock levels. This can be set in the eMAR page of the System Settings

  • New Roster Report - Staff Rota for Domiciliary Care
    Includes visits/shifts for staff including relevant addresses and key safe codes

  • Exporting Staff Integrity Check Data

    We have added the ability to export Staff Integrity Checks to a spreadsheet.

  • Address Field Added to New Enquiries
    We’ve added an additional field for Address which has been requested for domiciliary/home care services.

  • Extended Options for Recording and Investigating Complaints
    We have added some additional fields to the Complaints feature such as Investigating Officer and Learning from Complaint.

  • Single Custom Form Monitoring - Save in Progress
    We have added support to Single Custom Form Monitoring so you can now configure a form so that it allows the user to save a draft or progress to date.

  • Various bug fixes